SERVICE TERMS & SCOPE PAGE
The Tracking Fix: Service Terms & Scope
This page explains exactly what’s included in The Tracking Fix, what’s not, how delivery works, and the guarantee we stand behind. Reading this before purchase saves both of us time later.
What's Included
A complete done-for-you setup of your Meta Pixel, Conversions API, and funnel event tracking. Specifically:
- Full audit of your current tracking setup
- Meta Pixel installation or repair
- Conversions API server-side setup
- Funnel event mapping for the standard events (PageView, ViewContent, Lead, Schedule, AddToCart, InitiateCheckout, Purchase, CompleteRegistration)
- Webhook connections from supported funnel tools to Meta
- Deduplication between browser pixel and server events
- Advanced Matching parameter configuration
- Verification of every event inside Meta Test Events
- 18-point pre-launch audit before handover
- Loom handover video documenting everything
What's Not Included
To keep the scope clear, the following are not part of this service:
- Paid plugin or app subscriptions on your side (e.g., Pabbly Connect, WPCode Pro, premium webinar plans). If your stack requires a paid tool to expose the data, that cost is yours.
- Domain, DNS, or hosting changes
- Landing page design, copy, or rebuilds
- Migration of an existing Google Tag Manager container from another provider
- Custom funnel logic, custom JavaScript, or non-standard event types
- Full GA4 audit, custom dimensions, or e-commerce schema setup (available as a separate add-on)
- TikTok, LinkedIn, or other ad platforms beyond Meta and basic Google Ads conversion events
- Tools that do not expose the data required for tracking. We flag this during the audit, not after handover.
Delivery Timeline
Day 0: You complete payment.
Day 1: We send you an onboarding form and an access checklist.
Day 1–2: You share the required access (Meta Business Manager, website admin, funnel tool admins, etc.).
Day 2–8: The 7 working day delivery clock starts the moment all required access is received. We audit, install, fix, test, and prepare handover.
Day 8 (or earlier): Handover. Loom video, summary of what was changed, and confirmation that all agreed events are firing correctly.
If access sharing is delayed beyond 2 business days, the delivery date moves accordingly. We hold the timeline; you hold the access.
Client Responsibilities
For us to deliver inside the 7-day window, you’ll need to:
- Share required admin access within 2 business days of payment
- Respond to clarification questions within 1 business day during the delivery window
- Have or be able to grant admin access to your website, Meta Business Manager, and any funnel tools in scope
- Confirm the events that matter to your business at the start of the project
If access or responses are delayed, the timeline extends but the scope and price remain the same.
Revisions & Scope Changes
One round of revisions is included within 7 days of handover, covering any of the events agreed at the start of the project.
The following are scoped and priced separately:
- New funnels added after handover
- New events not agreed at the start
- New tools added to your stack after handover
- Changes to your website or funnel structure that require re-testing the setup
We’ll always quote separately before doing additional work. No surprise invoices.
Our Redo Guarantee
If any agreed event fails the Meta Test Events tool on handover day, we keep working on it at no extra cost until it passes. No timeline games. No “this is out of scope” escape hatches on something we already agreed to deliver.
The guarantee covers execution quality on events agreed at the start of the project. It does not cover:
- Events that depend on tools or data your stack doesn't expose (these are flagged during the audit and removed from scope before work begins)
- Changes you make to your website or funnel after handover
- Issues caused by Meta platform changes after handover (covered separately under Tracking Care)
Refunds
Because this is a done-for-you service with real time invested from day one, we don’t offer cash refunds once work has started.
- Before access is shared: Full refund, no questions asked.
- After access is shared and work has begun: Refunds are not available. The redo guarantee covers execution quality.
This policy exists because most of our delivery costs are time spent on your account in the first 48 hours.
Tracking Care (Optional Add-On)
Tracking Care is an optional ₹500/month subscription for ongoing monitoring after handover. It includes:
- Monthly health check of your Pixel, CAPI, and webhook events
- Fixes for events that break due to Meta platform changes, plugin updates, or webhook failures
- Email support for tracking-related questions
It covers events in the original scope. New events, new tools, or new funnels are scoped separately. Cancel with no minimum commitment.
Confidentiality
We treat all account access, business data, and ad performance information as confidential. We never share, store outside our delivery workflow, or use client data beyond what’s required to complete the work. Account access is revoked or rotated at your discretion after handover.
Communication
All project communication happens over email and (optionally) WhatsApp during the delivery window. We don’t run sales calls or check-ins as part of the standard service — the onboarding form, handover video, and email support cover the full delivery cycle. Calls can be requested for specific issues.
Contact
Questions before purchase: support@techysoar.com WhatsApp: +91 9509075562. We usually respond within one business day.
Last updated: May 2026. By purchasing The Tracking Fix, you agree to the scope, timeline, and guarantee described on this page.
© 2026 Techysoar · Built for conversion, not applause.
