Refund Policy for EliteContentSuite

Thank you for choosing EliteContentSuite, our comprehensive Canva editable social media content suite designed to enhance your online presence and audience engagement. EliteContentSuite offers fully editable social media posts, marketing videos, GIFs, question sets, testimonials, and more, all tailored to help you build your brand effectively. We at Techysoar are committed to your satisfaction and provide a clear refund policy for our EliteContentSuite product.

Refund Eligibility

EliteContentSuite is eligible for a refund under the following conditions:

  • Technical Issues: If you encounter significant technical issues that prevent you from using the suite effectively and these issues cannot be resolved by our support team within a reasonable timeframe.
  • Product Not as Described: If the product does not perform or appear as described on our website or in promotional materials.
  • Dissatisfaction: If you are not satisfied with EliteContentSuite, you may request a refund by providing specific reasons for your dissatisfaction.
Refund Period

Refunds must be requested within 7 days of the original purchase date.

How to Request a Refund

To initiate a refund for EliteContentSuite, please follow these steps:

  1. Contact our support team via email at support@techysoar.com with your transaction details and proof of purchase.
  2. Clearly state the reason for your refund request, including details of any issues encountered.
  3. Allow us up to 7 days to process your request, during which we will attempt to resolve any issues.
  4. In case of refund, you (customer) will get the money back in your account within 14 working days.
Exclusions

Please note that refunds will not be provided under the following circumstances:

  • Beyond the Refund Period: No refunds will be issued for requests made more than 7 days after the purchase.
  • Improper Use: Refunds will not be granted if EliteContentSuite is used in a manner not intended or in violation of our terms of use.
Additional Information

We encourage all potential buyers to thoroughly review the features and capabilities of EliteContentSuite on our product page here before making a purchase. This can help ensure that the product meets your needs and expectations.

Contact Us

If you have any questions about our refund policy or need assistance with your product, please contact us at support@techysoar.com. We are here to help ensure your satisfaction with our products.

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