Refund Policy for SendSuite
Thank you for choosing SendSuite, our comprehensive email marketing solution designed to optimize your digital marketing efforts. SendSuite provides over 2,500 ready-to-use email templates tailored for a variety of campaign needs, ensuring you can engage effectively with your audience. We at Techysoar are committed to your satisfaction and provide a clear refund policy for our SendSuite product.
Refund Eligibility
SendSuite is eligible for a refund under the following conditions:
- Technical Issues: If you encounter technical issues that significantly impair your ability to use SendSuite and that cannot be resolved within a reasonable timeframe by our support team.
- Product Not as Described: If the product does not perform as described on our website or in promotional materials.
- Dissatisfaction: If you are not satisfied with SendSuite, you may request a refund by providing specific reasons for your dissatisfaction.
Refund Period
Refunds must be requested within 7 days of the original purchase date.
How to Request a Refund
To initiate a refund for SendSuite, please follow these steps:
- Contact our support team via email at support@techysoar.com with your transaction details and proof of purchase.
- Clearly state the reason for your refund request, including details of any issues encountered.
- Allow us up to 7 days to process your request, during which we will attempt to resolve any issues.
- In case of refund, you (customer) will get the money back in your account within 14 working days.
Exclusions
Please note that refunds will not be provided under the following circumstances:
- Beyond the Refund Period: No refunds will be issued for requests made more than 14 days after the purchase.
- Violation of Terms of Use: Refunds will not be granted if the product is used in violation of our terms of use or if there is evidence of fraudulent use.
Additional Information
We encourage all potential buyers to thoroughly review the features and capabilities of SendSuite on our product page here before making a purchase. This can help ensure that the product meets your needs and expectations.
Contact Us
If you have any questions about our refund policy or need assistance with your product, please contact us at support@techysoar.com. We are here to help ensure your satisfaction with our products.